Interpret and enforce company policies and procedures to Leaders and Operators. Responsible for establishing a safe workplace through employee involvement. Notify Human Resources of emergencies and employees needing first aid. Investigate all injuries; provide support on implementation of suggested corrective procedures. Initiate or suggest plans to motivate workers to ac

Provides world class customer service in a fast paced customer service center (an average of 60 customer contacts per day) which includes Answering incoming calls and emails, as well as following up on previous issues with customers solving highly complex electric and gas water heater equipment issues on a minimum of three product lines, Documenting call, installation, an

Design, edit & deliver high fidelity renders and animations Work with others to create effective training and marketing materials Collaborate with immediate team members, as well as marketing, product management, engineering and other departments Collaborate with external vendors where necessary based on project scale Active participation in the creative brief intake proc

Manage budget planning and invoicing. Manage and coordinate large to small projects and sprint planning. Manage external vendor relationships. Manage website properties, including bug fixes, content updates, and enhancements. Manage multi channel marketing and advertising campaigns. Lead the transition and coordination of replatform projects for a variety of web propertie

Review and generate wiring diagrams. Review and generate water, fuel, and venting piping diagrams. Reviews proofs of purchase for legitimacy. Serves as the first contact our customers and potential customers have with our company. It is critical to communicate effectively and accurately with consumers while maintaining a professional image and customer friendly dispositio

Gain industry and organizational knowledge through daily business interactions and job assignments. Develop business and analytical skills needed for career of his or her choice. Works independently and within a team environment. Is responsible for meeting deadlines and setting priorities. Updates manager regarding project status on a regular basis. Demonstrates ability t

Lead human resources, safety, training, comp/benefits, payroll and security functions at multi site (4), facilities. This position has salarieddirect reports.Specific areas of responsibility to include the following Align site HR objectives with the business to drive organizational value; actively partner with site leadership, North American leadership and corporate human

Complete all clerical functions related to receiving inbound material accurately and within the time parameters established (data entry goal is within 15 minutes of receipt, and problems resolved the same day as receipt). Review, file, maintain, and research (as requested) all receiving paperwork. Files are to be retained in accordance with company procedures. Review, mai

Work as a team member within the CAD Department and other departments to create or alter drawings per Product Change Process. Develop/Understand 3rd party software needed on daily task Understands policies and procedures within the department for assigning part numbers, relining bills of material, revising drawings and working Product Change Processes while utilizing the

Develops, configures, and maintains RPA scripts and workflows to automate tasks across various business functions. Collaborates with the Program Manager and relevant stakeholders to prioritize automation projects based on organizational needs, available resources, and team expertise. Analyzes and maps business processes to assess automation feasibility, identifying potent

Perform advanced engineering tasks with no direct supervision Act as lead mentor to the engineering design team in development projects throughout the entire cycle from initial concept through successful completion Collaborate with others on writing patents, papers, or trade secrets Manage all aspects of a complex and significant engineering project from start to finish s

Manages all aspects of a complex and significant engineering project, from start to finish, so that it is completed on time and within budget. Applies engineering standards/procedures and provides advice on challenges within the engineering field. Ability to balance/ prioritize and handle multiple projects when needed Be a great team player and effective in accomplishing

Works at a high level and has complete technical understanding of all lab test setups and procedures. Can work with team engineers to develop protocols and schedules for testing, efficiency and productivity. Direct at least two support personnel on project teams to review and process data. Works on multiple projects and keeps these projects moving in a timely fashion thro

Provides oversight of all reliability related activities. Coordinates creation of reliability test plans for residential engineering projects. Provides or supervises FMEA activity for residential engineering projects. Provides analysis of warranty data to engineering project teams. Works with multiple departments to coordinate engineering support relative to field issues.

Curate and apply business data and analytics tools to provide strategic analysis of key customer service initiatives Participate in workshops/meetings with customers to analyze data trends to support problem solving activities. Work closely with our Business & Technology Solutions teams, as well as various business units to create and maintain data sources, reports, visua